Terms & Conditions

This website is operated by SEWLOCO. Throughout the site, the terms “we”, “us” and “our” refer to SEWLOCO. SEWLOCO offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
 
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 
We will endeavour to provide uninterrupted, error free access to the website, however this can not be guaranteed due to the nature of the Internet. Occasionally your access may be suspended or restricted to allow updates, upgrades or repairs, we will try to ensure that this is for the shortest time possible.
 
1. Terms & Conditions (General)

The materials on this Web site are Copyright © 2017 SEWLOCO. All rights reserved. You are hereby authorized to view, copy, print and distribute these materials subject to the following conditions: The materials may be used for internal informational purposes only in the course of evaluating, specifying, purchasing or servicing SEWLOCO products. Any copy of these materials or any portion thereof must include the above copyright notice.

SEWLOCO may revoke or modify any of the foregoing rights at any time. Please note that any product, process or technology described in these materials may be the subject of other intellectual property rights reserved by SEWLOCO and are not licensed hereunder.

Copyright, Trademark and Patent Protected Materials and Designs Some, or all, of the text, phrases, nomenclature logos, trademarks, images contained in this website are, except as noted herein, protected materials under Copyright © 2017 SEWLOCO. Under no circumstances shall anyone be authorised to reuse, recreate (in part or whole) any information contained herein without acknowledgement to SEWLOCO and the SEWLOCO logo as a registered trademark of SEWLOCO. All other product names mentioned herein are the trademarks of their respective owners.

THE INFORMATION CONTAINED IN THIS WEBSITE IS PROVIDED TO YOU “AS IS,” FOR YOUR INFORMATIONAL PURPOSES ONLY, WITHOUT WARRANTY OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. This information could contain technical inaccuracies or typographical errors, and information will be changed, updated and deleted without notice. SEWLOCO may make improvements and/or changes in the products and/or the programs described in this material at any time. Additionally, SEWLOCO makes no representations or warranties whatsoever about any other Web site which you may choose to access through this Web site.

Links provided by SEWLOCO to such Web sites are provided solely for your convenience and should not be deemed to imply that SEWLOCO endorses those Web sites or any content therein. IN NO EVENT WILL SEWLOCO BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER TYPES OF CONSEQUENTIAL DAMAGES FOR USE OF THIS WEB SITE OR ANY OTHER HYPERLINKED WEB SITE INCLUDING SPECIFICALLY, BUT NOT EXCLUSIVELY, ANY LOST PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, EVEN IF ACI IS EXPRESSLY ADVISED ABOUT THE POSSIBILITY OF SUCH DAMAGES.

Submitting information to SEWLOCO: Please see our privacy policy for general information. SEWLOCO DOES NOT want to receive confidential or proprietary information from you through its Web site. Any information that SEWLOCO receives through its Web site, other than your personally identifiable information, as explained in SEWLOCO privacy policy, will be deemed to be NON-CONFIDENTIAL.

By transmitting to SEWLOCO information via this Web site or otherwise through electronic means, you grant to SEWLOCO an unrestricted, irrevocable license to use, reproduce, display, modify, perform and distribute such information, and SEWLOCO is free to use the information, including any ideas, know-how or techniques contained therein free of charge for any purpose whatsoever. This Web site may contain other proprietary notices and conditions of use, the terms of which must also be observed and followed.

Copyright SEWLOCO. 2017


Copyright

Some or all of the text, nomenclature, phases, logos, trademarks, images, equipment designs and engineering information contained in this web site are, except as noted herein, the exclusive creation and property of SEWLOCO copyright 2017. Under no circumstances shall anyone be authorised by SEWLOCO to reuse, recreate (in part or whole) any information contained herein.

2. Terms & Conditions (Purchasing From Sewloco)

2.1 Our Contract (Order)

The information we seek from you when placing an order is for billing and delivery purposes or for contacting you if we have a query. When placing an order online to purchase goods from SEWLOCO, you will be sent an email confirming receipt of the order and the order details. A contract between you and SEWLOCO will only take place once the order has been accepted, processed and items despatched.

2.2 Pricing

All products offered for sale by SEWLOCO are priced in Great British Pounds (£s). Any customs or import duties due when your package reaches its destination country will be your responsibility. Occasionally, despite our best endeavours some products may appear mispriced. SEWLOCO reserves the right to affect changes and these will be notified to you at the time of ordering.

2.3 Availability

We try to hold stocks of all styles for active products, however occasionally an item will be out of stock, if this is the case we will inform you. All delivery dates are estimates and are subject to availability.

2.4 Miscellaneous

Please note that while we make every effort to ensure that photographs and descriptions of our products are accurate, some details, such as colour, may not be a true representation.

These terms and conditions do not affect consumer statutory rights.

Errors and omissions excepted.

2.5 Customs

Goods ordered from SEWLOCO for delivery outside the UK may be subject to import duties and taxes, these will be levied once the parcel reaches it’s destination country. Any charges for customs must be paid by you, we have no control over these and do not know what they may be as customs policies vary from country to country. Contact your local customs officer for full details and regulations.

2.6 Website Access

When using the website, you are responsible for ensuring that your account details and passwords remain confidential and you agree to accept responsibility for all activities occurring under your account and password. If you believe this information has become known to someone else or that your account is being misused contact us immediately.

When registering your details ensure that the information you provide us with is complete and correct and that you advise us as soon as possible should this change or you wish your details removed.

SEWLOCO reserves the right to edit or remove content, refuse access to the website or cancel orders at our discretion. If we cancel an order, it will be without charge to you and you will be notified immediately.

Please Note: We are unable to add or amend orders after you press the Order Now button.

The contents of the website may not be copied, reproduced, duplicated, sold, downloaded or distributed by any means to third parties without our express written consent.

You may copy or print details for the sole purpose of using the website while connected to the Internet.

You must not use the website in any way that causes, or is likely to cause the website or access to it to be interrupted, damaged or impaired in any way.

You must not use the website for fraudulent purposes, spamming or any unlawful activity.

2.7 Liability

The information contained in the website is for information purposes. SEWLOCO is not providing any recommendations or endorsements to any product or services promoted on the website. The material on the website does not constitute advice and you should not use the information on the website to make any decisions or take any action.

2.8 Copyright

All content on the website is the property of SEWLOCO, it’s affiliates or suppliers and is protected by UK copyright and database laws. You may not extract or use any content or parts of the content of the website without express written consent.

2.9 Links

The website may contain links to other websites. SEWLOCO is not responsible for the practices of other websites and companies and does not necessarily endorse the material on these websites. These links are provided for your convenience only.

2.10 Product Reviews/Comments

The product review functionality on the SEWLOCO website is provided for customers to exchange views that will assist other customers when choosing products to purchase through SEWLOCO. All comments are reviewed by SEWLOCO staff before they are posted onto the website.

SEWLOCO reserves the right to reject any comment/review without explanation.

By placing a review on the SEWLOCO website, you agree that SEWLOCO may publish your comments on the SEWLOCO website and in any SEWLOCO publications we choose.

3. Privacy Policy

3.1 Overview

SEWLOCO respect your right to privacy. This policy summarises what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy.

3.2 Information Collection:

SEWLOCO only will collect personally identifiable information (such as name, title, company name, address, telephone number, or e-mail address) that you voluntarily provide through our website or e-mail correspondence. Use of the information you supply will be used by SEWLOCO to respond to your enquiries, supply you with requested information on SEWLOCO products and services, or track orders you place with the Company. This information will not under any circumstances be passed onto any other organisation(s). SEWLOCO’s website may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites. SEWLOCO reserves the right to modify this privacy policy at any time. This information will not be passed onto any other organisation.

3.3 Third Party Analytics.

4. Returns Policy

If, for any reason, you are not completely satisfied with your purchase from SEWLOCO and would like a full refund, items can be returned within 14 working days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Unfortunately we cannot accept returns of fabric or haberdashery that have been cut, we ask that you please check for faults and make sure you are happy with your fabric before you cut it.

If goods are returned to us in a non-saleable condition or they have been damaged we unfortunately have to reserve the right to refuse an exchange or refund.

Please contact us before you return the order.   

To arrange a return please use the contact form or email us at returns@sewlo.co to arrange a return.

Return postage costs are at the purchaser’s expense and we cannot accept liability for returns lost in the post, so we strongly recommend that you obtain a Certificate of Posting or use Recorded Delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, we will begin the process, and a credit will automatically be applied to your credit card or original method of payment, as soon as possible. As per the Consumer Contracts regulations, we will also refund the cost of the original shipment at the standard rate (£2.95).

We are confident that all items from SEWLOCO will reach our customers in perfect condition. If an item does arrive faulty or damaged, please contact us by email within 2 working days of receiving and we can arrange for a replacement or a refund. Please note that once a fabric has been cut we cannot accept returns.